toolgrep / Email & messaging / Intercom
Alternatives to Intercom
Intercom: A complete system for human and AI customer service. 8 products similar to Intercom, compared on pricing, free tier, API, MCP server, SDK and open source. 7 of 8 have a free tier, 8 of 8 have an API, 5 of 8 offer an MCP server.
- Helploom
Customer support software with live chat, help center, and AI agent
- Plain
AI support infrastructure for B2B teams
- Quivr
Customer support automation with six AI agents
- Slack
AI work platform and productivity tools
- Courier
Customer messaging platform for humans and AI agents
- HubSpot
Customer platform with marketing, sales, service, and CRM software
- Fernand
Customer support platform for SaaS teams with a shared inbox, knowledge base, and AI agent
- ErzyCall
Inbound, Outbound & WhatsApp AI
Side by side
| Product | Pricing | Free tier | API | MCP server | SDK | Open source |
|---|---|---|---|---|---|---|
| Intercom | Freemium · from $19 per seat/mo + $0.99 per Fin outcome | yes | yes | — | — | no |
| Helploom | Freemium · from $0/mo (Free); Base $29/mo; Plus $59/mo | yes | yes | no | no | no |
| Plain | Freemium · from $45 per user per month (Foundation, billed annually); Horizon $99 per user per month; Frontier custom | no | yes | yes | yes | no |
| Quivr | Freemium · from €150/month base subscription plus usage-based fees (e.g., €0.50 per used drafted answer, €1.00 per auto-resolved ticket) | yes | yes | yes | — | no |
| Slack | Freemium | yes | yes | yes | yes | no |
| Courier | Freemium | yes | yes | yes | yes | no |
| HubSpot | Freemium | yes | yes | — | — | no |
| Fernand | Freemium | yes | yes | no | no | no |
| ErzyCall | Freemium · from $14.99/month (AI Receptionist, billed annually; $29.99/month monthly). Outbound minutes from $19 per 100 minutes. WhatsApp plans from $39/mo for 1,000 contacts. | yes | yes | yes | — | no |
Facts come from each product's own website, or from its verified owner when they have edited the listing. Each product page shows when it was last verified and how it was extracted. Similarity comes from the products' descriptions.
API
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