Fernand
Customer support platform for SaaS teams with a shared inbox, knowledge base, and AI agent
Visit getfernand.com →DocsPricing
Fernand is a customer support platform (shared inbox / helpdesk) for SaaS teams. It consolidates email, live chat widget, contact forms, and Slack Connect into one shared inbox, includes a statically generated knowledge base, and offers AI-generated replies, drafts, and a front-line AI agent trained on your docs and past replies. Other features include automation rules, smart snippets, internal notes, a customer context sidebar via custom HTTP endpoints with Liquid templating, and an embeddable branded support widget with user authentication. A public API (base URL https://api.getfernand.com, X-Api-Key auth, OpenAPI spec) and webhooks let teams connect their own AI agents or build custom UIs. Integrations include Linear, GitHub, Stripe, Paddle, Polar.sh, Dodo Payments, and Lemon Squeezy. Built by Fernand SAS in France; GDPR compliant with EU hosting.
- Category
- Other
- Pricing
- freemium
- Free tier
- yes
- API
- yes
- MCP server
- no
- SDK
- no
- Open source
- no
Listed 2026-10-24 · last verified 2026-10-24 · extracted by @cf/zai-org/glm-5.3-flash · confidence 0.95
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API
curl https://toolgrep.com/api/products/fernand